Working for America’s Worst Company Is A Living Hell

Comcast customer service is so legendarily bad that hyperbole has become pretty much impossible. But why? If this entire massive corporation hates their own customers so much, why bother providing Internet service at all instead of, say, a cable that delivers an endless stream of spiders straight into our homes? Well, we decided to track down three members of Comcast’s customer service strike force, and discovered that this phenomenon is far more complicated and far stranger than we thought …

Read the rest at Cracked

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