Things Are Looking Up For Federal Law Banning “Gag Clauses” That Prevent Customers From Writing Honest Reviews

Capitalism only works when information about a business is allowed to flow freely and unobstructed.

While most companies understand that honest negative feedback is, at worst, an inevitability of doing business, and maybe even a chance to improve, some companies try to use non-disparagement, or “gag,” clauses that use threats of legal action or financial penalties to prevent customers from writing or saying anything negative about that business — even if what’s being said is 100% true.

Source: Things Are Looking Up For Federal Law Banning “Gag Clauses” That Prevent Customers From Writing Honest Reviews – Consumerist

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